Prepaid bandwidth is available only on the ProxyMesh 100 plan. With the ProxyMesh 100 plan, you can buy an unlimited amount of prepaid bandwidth at a reduced rate of $0.05/GB. Please note that bandwidth and bandwidth usage are measured in gigabytes ("GB").
When you purchase prepaid bandwidth, any existing bandwidth usage that's over the included plan amount of 100GB will be immediately covered by the prepaid bandwidth. Whatever amount is left of the prepaid bandwidth will cover future usage until it runs out. The prepaid bandwidth also carries over across billing periods if it's not all used up. When your prepaid bandwidth becomes less than 100GB, we will send you an alert email to notify you.
For example, let's say you purchase 300GB of prepaid bandwidth. If you use 200GB, of which 100GB is included for free in the plan, then the extra 100GB immediately covers your existing usage, leaving 200GB for future bandwidth usage.
If you're on the ProxyMesh 100 plan, the right side of your dashboard will display a link labeled "Buy Prepaid Bandwidth." Below is an illustration of the linked screen. It will use whatever the plan payment method is, credit card or PayPal.
If you choose to downgrade from the 100 plan, your prepaid bandwidth will still be available for you to use, but it will no longer be visible on your dashboard. Consider remaining on the 100 plan to help you to keep track of your prepaid bandwidth.
Error Message on Downgrade
If you have prepaid bandwidth and you're downgrading from the ProxyMesh 100 plan, then you may receive an error message. If so, please contact Support, We can complete the downgrade and credit your account for unused prepaid bandwidth.
If You Can't Activate a New Purchase
If you've recently purchased prepaid bandwidth and are unable to activate it, please check to see if you have a bandwidth cap on your account. If so, you will need to remove it or increase it in order to activate the new bandwidth purchase.
Note on Pre-Approved Payment
Some customers have asked about setting up prepaid bandwidth to be part of monthly pre-approved payments, via credit card or PayPal.
Although we do plan on adding this feature, ProxyMesh does not have it available at this time. Current practice is to send an email when your prepaid bandwidth is running low, so that you can log in and buy more.
We'll let customers know once we can make this feature automatic.