Proxy Status Page

When you're preparing to run requests — especially if they involve large numbers of short-interval, recurrent proxy server connections — it's a good idea to check the condition of the proxy servers you'll use.

All of our proxy servers are data center proxies. Each proxy offers IPv4 addresses; some also offer IPv6. Please see Proxy Server Locations for details.

You can view information about uptime and status for any proxy server by clicking its name in the dashboard. This takes you to the Proxy Status page for that individual server.

For upcoming maintenance on this server, or any current issues, an announcement displays at the top of the Proxy Status Page. Maintenance that's running at the time you open the Uptime page is labeled Underway rather than Scheduled.


Also on that page, you can click the Uptime link, illustrated below, to open another webpage tab showing uptime information for the server.

Uptime link

To the right of some Uptime links you may see a notice on geolocation issues that reads like this:

"IP geocoding may indicate that the IPs are located overseas, because the hosting company is located overseas. If this causes issues such as blocking, try the us-ny, us, or us-il proxy."

If you find this notice displayed, please go to IP Geolocation for guidance.

Return to the Proxy Status page for other information, including:

Field Description
Current Status See Current Status Messages section below.
Hostname The name registered with the hosting provider. The element proceeding “” (e.g., "us-ny" or "ch") denotes the server’s geographic location.
IP The numeric address of the IP (Internet Protocol).
Port TCP port 31280, the proxy host port.
Geographic Location The location of the proxy, e.g., Seattle, WA, US.
Rotation Time (UTC) All rotating proxies except the Open Proxy rotate on a 12-hour cycle. Each proxy's Status page shows the exact rotation times for that server; e.g., 03:30 & 15:30 for the France proxy.

The Open proxy rotates every 15 minutes. The World proxy has only static IPs.
Outgoing IPs The number of outgoing IPs for the Open proxy can fluctuate significantly, at times reaching above 7,000 or dropping below 1,000. With the World proxy the upper limit is even higher, typically ranging from 20,000 to 25,000 outgoing IPs. All others have 10 outgoing IPs each.
Hosting Provider The company that hosts the proxy.
Auto-Config URL The “ch.pac” link to the right of the “Auto-Config URL” creates a proxy auto-configuration file. The two letters before the “.pac” file extension denote the server’s physical location (e.g., “sg” for Singapore). This file defines how web browsers and other user agents can automatically choose the appropriate proxy server (access method) for fetching a given URL.
See also "Make Custom PAC File" in Dashboard Configuration & Setup.
Authorized Links labeled "Yes" or “No” to the right of “Authorized” indicate whether you have authorized a given proxy. In either case the link takes you to the Change Proxy Authentication page, where you may select or deselect proxies based on your plan limits.

Also displayed are throughput charts by day and by week for:

  • Firewall
  • TCP Port 31280, the proxy host port
  • Load Average

Current Status Messages

When a proxy server is working well, then Current Status will read available. But under certain error conditions, there will be different status messages. The errors shown below are all temporary and relatively rare. Proxy servers generally have over 99% uptime, and you can check the uptime of all proxies at the Public Reports Overview. You can also view the overall ProxyMesh System Status for any reports of planned or unplanned maintenance.

Status Meaning
available The proxy server is working normally.
failed proxy checks The proxy server is down, unavailable, or under high load. The web server checks each proxy every 15 minutes, and if that check fails, this message is shown.
many failing requests Proxy server logs indicate that few requests are succeeding. There could be an issue with the outgoing IPs, the proxy server could be unavailable or under high load, or the log checks are failing.
request timeouts Proxy server logs indicate that a large proportion of requests are timing out. There could be an issue with the outgoing IPs, the proxy server could be unavailable or under high load, or there's some kind of network outage at the datacenter.
no outgoing IPs Proxy rotation has temporarily failed. This is usually resolved within 15 minutes.
replication delay There is a delay in replicating the primary database to the proxy server. This can happen after an unexpected server failure or reboot. Any changes made in the web site will not be replicated to the affected proxy server until the problem is fixed. When multiple proxies have replication delays, then there will be a banner at the top of the page stating that "Many proxies are experiencing a database replication delay". This can happen when the primary database has a server failure or unexpected reboot.
few open proxies available The open proxy has fewer than 50 outgoing IPs available. While there are thousands of open proxies that are checked every 15 minutes, sometimes they are so unreliable or error prone, that very few pass the checks.

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