System Status Page
The System Status page is activated when the ProxyMesh system needs to communicate "the latest story". This could be about scheduled maintenance, troubleshooting, or an outage, with expected resolution time. To get the word out in timely fashion, and in the way you need it delivered, status updates are synced across several communication channels used by our customers.
You can reach the System Status page directly at status.proxymesh.com at any time. Or, when system maintenance messages are visible on any proxy's Uptime page, you can reach the System Status page from there. (These messages will only appear if there's an ongoing or scheduled outage.)
Click on this button to go to the System Status page.
The green band on the screen illustration above tells you the system's overall state. Among the messages you might see are:
- "Functioning within normal parameters" (the system is problem-free)
- "Investigating" or "Identified" (for system issues)
- "Recovering" (a progress message about an existing issue, such as, "We've fixed the core issue, and are waiting for things to recover.")
- "Underway" (for maintenance)
If a server has an issue, the banner message will identify it; for example, "Investigating - High load on proxy..."
The System Status page also lists all ProxyMesh proxy servers, with their current state. Servers functioning normally are listed as "Operational." A server with an issue will display on the list as "Degraded":
Upcoming Maintenance & Previous Incidents
Scroll down the page and, if specific maintenance projects are planned, you'll see the Upcoming Maintenance section, which lists the proxies slated for maintenance, with an overview of timing, duration, and nature of work.
The next section you'll see is Previous Incidents. This section lists work completed and includes a record of periodic updates transmitted while the work was underway. The current status of each incident is displayed in brackets, e.g., [Complete] or [Resolved].
At the bottom of the page, you'll find links to email ProxyMesh Support, explore our knowledge base, and connect with us on social media.