Privacy Policy

ProxyMesh respects your privacy and is committed to maintaining the privacy and confidentiality of personal data we collect. The purpose of our Privacy Policy is to demonstrate our firm commitment to the privacy and protection of all persons who provide personal data to ProxyMesh and its affiliates. This Privacy Policy describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us.

By visiting the ProxyMesh website, using the ProxyMesh services, or otherwise providing your personal information to ProxyMesh via any other means, you are accepting and consenting to the practices described in this Privacy Policy.

For purposes of this Privacy Policy, the term "visitor" includes visitors to our websites who are not yet customers, those who become customers, as well as those who do not become customers; whether you upload information to our websites and via our services, download it, or are merely visiting our website. You can choose not to provide certain information when using our websites and services but then you might not be able to take advantage of many of the features.

1. What do we collect and where?

The information we collect may include your personal information, such as your name, contact information, financial account numbers, IP addresses, telephone conversations, product and service selections and orders or other things that identify you individually.

Generally, we may collect information about you in the following manners:

you may provide your personal information to us via chat, email or other written correspondence, telephone calls, web-based forms, or other means;
we use automated technical means to collect information about all website visitors, for example by use of cookies;
we log information about usage of the ProxyMesh proxy servers

Web Visit

You may visit our websites in any of the following ways:

By using your browser to navigate to our website, proxymesh.com
By viewing an advertisement displayed on a third-party website that is served content by our web server;
By viewing an email that is served content by our or a third-party web server.

When you visit our website, our server logs your IP address (unique network addresses), the time and duration of your visit, and the time and duration of your view of the pages on our website. If you arrive at our website by clicking a paid advertisement (including a paid search engine result) or a link in an email, then we will capture information that tracks your visit from that link. If you arrive at our website by clicking a non-paid source, such as link in a non-paid search engine result or an unsponsored link on another website, we may capture information that tracks your visit from that source, to the extent we are able to do so. We may also capture information about your computer system, such as your browser type and operating system.

We will likely place a cookie on your hard drive during the web visit. A cookie is a unique alphanumeric identifier that we use to help us identify the number of unique visitors to our website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus. Other servers cannot read them and personal information cannot be gathered from them. They are simply an identifier shared between you and us to allow us to improve the services we offer to you through our website. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser. The option to do so is normally found in your browser's "security settings" section. However, please note, permanently disabling cookies in your browser may hinder your use of our website as well as other websites and interactive services.

We do not collect personal information about you as part of a web visit, but web visit information may be tied to other information (including personal information) we collect from you via chat, web forms, and the other means we describe in this Privacy Policy. We do not respond to DNT (Do Not Track) signals.

Our advertising agencies may also use web beacons and cookies to track your activity on our website originating from the advertisement or affiliate link. However, we will not provide your personal information to our advertising agencies. Our advertising agencies maintain their own privacy policies, and you should also review those.

Links to non-ProxyMesh Websites

We may provide links to third-party websites for your convenience and information. The privacy practices of those sites may differ from ProxyMesh practices and are not controlled by ProxyMesh and covered by this Privacy Policy. We do not make any representations about third-party websites. We encourage you to review their privacy policies before submitting your personal data.

Proxy Server Usage

All usage of the ProxyMesh proxy servers is logged for monitoring and billing purposes.

Sensitive Information

We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.

Children's Online Privacy Protection

Our services are not designed for or directed to children under the age of 13, and we will not intentionally collect or maintain information about anyone under the age of 13.

2. What do we use this information for?

Personal Information

We may use your information to process your service requests, handle orders, deliver products and services, process payments, communicate with you about orders, provide access to secure areas of the website, recommend merchandise and services that might be of interest to you, to personalize your visit to our website, and to enable us to review develop and continually improve the products services and offers we provide online. We also use this information to prevent or detect fraud or abuses of our website and to enable third parties to carry out technical, logistical or other functions on our behalf.

Contact Information

We use visitor information to send information about our company to visitors and to get in touch with them when necessary. We also use the information we collect to improve the content of our websites and as training aids for our employees. Visitors are given the choice at the point when we request their information.

Financial Information and payment card details

We may ask visitors to enter credit card or account information in order to process orders for services placed with ProxyMesh. Financial information provided via our website is transferred over a secure connection. We collect this information on a transaction-by-transaction basis and will not authorize the release of the information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements.

Credit card numbers are used only for processing payments and are not used for any other purposes. When we use third party service providers for credit card processing services we will enter into a written agreement with such third party ensuring appropriate security and confidentiality measures are in place in safeguarding your personal data.

We use web visit information to measure interest in and develop our web pages and marketing plans, customize the content you view on your web visits based on your activity on past visits, and administer our Website.

We use the visitors' IP address to help diagnose problems with our servers, and to administer our Websites.
We use cookies to help us recognize visitors as unique visitors (just a number) when they return to our websites. For example, if there are 1,000 visits to our website on a certain day, we can use cookies to discover how many of those visits were made via the same browser (same visitor). We may also use the cookie to discover whether a certain visitor has visited our site more than once, and the source for each visit. We also use cookies to: allow us to tailor content or advertisements to match your preferred interest; avoid showing visitors the same advertisements repeatedly; compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website (we cannot identify visitors personally in this way); count the number of anonymous users of our sites.

We use information you provide to us via telephone calls, chat, email, web forms and other communications to correspond with you about services you may be interested in purchasing. If you elect to purchase a service online using a web form, we will use the information to establish your account. Information you submit in writing, such as chat, email, and web form information is archived and may be tied to information that we collect about your web visits. Your telephone call may be recorded for training purposes and we may enter information you provide via telephone into our systems to use for the purposes described in this paragraph.

Proxy Server Usage

Usage of the ProxyMesh proxy servers is logged in order to monitor the performance and functionality of the proxy servers, and to bill your account based on usage. These logs are kept for no longer than 30 days, and may be used for the following purposes:

verifying usage and billing, and resolving billing disputes
monitoring and reporting per-account usage
monitoring the performance of the proxy servers
identifying abusive and/or non-compliant behavior

3. Disclosure of Personal Information

Personal information we gather is for internal use only and will not authorize the release of this information to anyone outside ProxyMesh (except to third party service providers to ProxyMesh who perform functions on our behalf but in such event personal information will only be shared to the extent reasonably necessary to perform their functions and they will not be authorized to use it for any other function), unless you have consented to such disclosure.

Should you breach our Terms of Service or Acceptable Use Policy, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct.

We may release the information we collect to third parties, where the information is provided to enable such third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Policy, and is permitted to use the information only for the purpose of providing services to us.

4. Security of your information

We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls. We store information you provide to us on a computer system located in a controlled facility with limited access. Visitor textual information is encrypted during transmission, our company databases are accessible only by ProxyMesh employees, contractors and agents on a need to know basis and who have entered into and are bound by a confidentiality and nondisclosure agreement with ProxyMesh.

5. Data Integrity

Personal data we collect is relevant for the purposes for which it is to be used. ProxyMesh takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.

6. Right to access your personal information

If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us at privacy@proxymesh.com, and we will take steps to correct or delete the information, or restrict its use, as appropriate..

7. Business Transfers; Bankruptcy

We reserve the right to transfer all personally-identifying information in our possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of our assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred personally-identifying information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and are given an opportunity to affirmatively opt-out of it. Personally-identifying information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor organization.

8. California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our privacy officer as listed below.

9. GDPR

ProxyMesh is of the view that the GDPR (General Data Protection Regulation) does not apply to its activities, as it does not have an establishment in the EU (it has no offices or employees in the EU), does not proactively target data subjects in the EU, and does not monitor the behavior of EU data subjects on its website.

10. Inquiries or complaints

If you have a question or complaint about this Privacy Policy or our information collection practices, please contact us at privacy@proxymesh.com. We will investigate the matter and are committed to resolve any privacy concerns that you may have.

11. Changes

Our business changes periodically as needed, and our Privacy Policy may also change from time to time. You should check our website frequently to see recent changes.